Complete 2024 guide to change your mobile number in the Emirates ID
Emirates ID is required for the following,
Vote in elections
To accomplish any government services
Travel within GCC
Many other government processes
To pass the immigration and smart gates
The ID card has highest level of accuracy and security with components like smart card, fingerprint biometric, and public key infrastructure. For getting an Emirates ID card, the applicant has to fill an e-form and complete the necessary procedures.
According to ICA, users can update their details or report any change in the given timeframe. While using your Emirates ID for an online service, you have to complete two-step verification, where the OTP is sent to your registered mobile number. This guide will walk you through the process of changing your registered mobile number in 2024 using two methods
Update Your Emirates ID Mobile Number Easily: A Step-by-Step
So, if you wish to change or update your mobile number registered with Emirates ID, then take a look at the following steps,
Method 1: Online via the ICA Website
Step 1 – Visit the ICA Website: Head to the Federal Authority for Identity and Citizenship (ICA) website at
Step 2 – enter the following details
Nationality – select the current nationality from the drop-down
ID number – enter the emirates ID number printed on the front of the card
File number – enter the file number printed on your resident visa, the file number slot is divided into department;year;service;sequence
In the department column, fill up the three-digit code from your file number In the year column, fill up the following four digit number in your file number, this number is the year that your visa was first issued In the service column, fill up the first digit of last part of your file number In the sequence column, fill up the remaining digits
Name(English)– fill up your name as printed in the Emirates ID
Name (Arabic) – after entering English name, the system will automatically generate its Arabic version
Passport no – fill up the passport number
DOB – select your date of birth from the calendar menu
Last entry date – enter the last entry date stamped on your passport, when you entered the borders of UAE
Email – enter your email address
Now, check for the box with registered mobile number
Enter the new mobile number, the applicant will receive a one-time password on the new mobile number.
Then, add your address
Complete the captcha verification and proceed
Step 3 – Review your application
After completing the process, the system will provide you updated details and you have to verify it. In case of any corrections, you can return to step 2 and make the changes. Otherwise, confirm the details and proceed to the final step.
Step 4 – Payment
After the form filling process, move on to the payment portal. In this payment portal, make the online payment for the e-service. At present, the complete charge for updating details is around Dh 52.10 Once you’re done with the payment, the site redirects to the ICA website. The applicant will receive a notification informing that your request is processed successfully and your details are updated.
Method 2: Using the ICA UAEICP App
Create an Account: If you haven’t already, create an account and log in to the app.
Update Personal Info: Go to the Public Info service tab and select Update Personal Info.
Fill out Details: Enter the required personal information, including your Emirates ID number and expiry date.
Specify File and ID Type: Choose Residency under File type and Emirates ID under ID type.
Verify and Update Number: Enter your Identity number, Passport number, Email address, and click Next. Verify your current registered mobile number displayed. Enter your new number and request an OTP to confirm.
Payment and Confirmation: Make the payment and wait for a confirmation message via your new mobile phone.
Additional Points to Remember:
Keep your Emirates ID and new mobile phone handy while updating the information.
An internet connection is required for both methods.
There might be a service fee associated with changing the mobile number.
Once the mobile number is registered with Emirates ID, you can utilize them for any government related services available to residents and citizens. Since, it’s a legal requirement, keep your Emirates ID up-to-date to avail all the services!
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