Updating your mobile number in Emirates ID is crucial to ensure uninterrupted access to essential government services such as UAE Pass and ICA Smart Services. This guide outlines detailed steps to help you easily update your contact details, whether online or offline.
Why Updating Your Emirates ID Mobile Number is Important
Having your current mobile number linked to your Emirates ID ensures:
- Timely notifications: Receive updates regarding your government records.
- OTP verifications: Access services like ICA Smart Services and UAE Pass securely.
- Seamless service access: Avoid disruptions in your daily activities.
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Detailed Steps to Change Mobile Number in Emirates ID
1. Update Mobile Number via ICA Smart Services
ICA Smart Services is the easiest and most efficient way to update your contact number online.
Steps to Follow:
Visit the ICA Smart Services Website
Go to the ICA Smart Services Portal.Select the Service
Choose “Update Mobile Number” from the available options.Enter Emirates ID Details
Provide your Emirates ID number, current mobile number, and other required details.Input the New Mobile Number
Add your new mobile number and click “Next.”Verify Your OTP
An OTP will be sent to your new number. Enter it to confirm the update.Submit Your Application
Once the OTP is verified, submit the form. Your updated mobile number will reflect in the system within 24–48 hours.
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2. How to Change Mobile Number in UAE Pass
If you are using UAE Pass, updating your number there will automatically update it in your Emirates ID.
Steps to Follow:
Log in to the UAE Pass App
Open the UAE Pass app and log in with your credentials.Navigate to Settings
Tap on the “Settings” menu and select “Update Mobile Number.”Enter the New Number
Provide your updated mobile number.Verify the Change
You will receive an OTP on your new number. Enter the OTP to confirm the update.Save Changes
Your mobile number will be successfully updated in UAE Pass and Emirates ID.
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3. Update Your Number at an ICA Kiosk
For those preferring an in-person approach, ICA kiosks provide an alternative for mobile number updates.
Steps to Follow:
Locate an ICA Kiosk Near You
Use the ICA Smart Services website to find the nearest kiosk.Access the Update Menu
Insert your Emirates ID into the kiosk and select “Update Mobile Number.”Provide Your Current Details
Enter your current registered mobile number and Emirates ID information.Enter the New Mobile Number
Add your updated contact number when prompted.Verify the Update
Confirm your changes by entering the OTP sent to your new number.Complete the Process
The kiosk will notify you once the update is successful.
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Frequently Asked Questions (FAQs)
Q1: How can I check the registered mobile number in Emirates ID?
Log in to ICA Smart Services, choose “Mobile Number Check,” and enter your Emirates ID to verify the registered contact.
Q2: How can I change my mobile number in Emirates ID for free?
Use the ICA Smart Services portal to update your number online without any charges.
Q3: Can mobile numbers be updated in UAE Pass and Emirates ID simultaneously?
Yes, any changes in UAE Pass will automatically sync with Emirates ID.
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